Privacy notice and referral fees
Last updated: 16 October 2026
This notice explains what personal data heatprotectionsolutions.com collects, why, and what you can do about it. The site has no analytics, no cookies, no local storage and no third-party scripts or fonts.
Who is responsible
The controller is Humanity Solutions · KvK 71110178 · BTW NL002466080B20 · Hamerstraat 67D, 2512 CX The Hague, the Netherlands. For any privacy question or request, email connectwithus@humanitysolutions.net.
What we collect through the contact form
The form does not send anything from this website. When you press “Open email draft”, your own email app opens a draft to connectwithus@humanitysolutions.net containing what you typed. You see the draft and decide whether to send it.
- Client form: your first and last name, organisation, role (optional), work email, what you would like to discuss, your main heat concern and what you tell us about your facility. The topic and which button brought you to the form appear in the subject line.
- Vendor form: your name, work email, company, product category, the region you serve and your message (optional).
If you email us directly, we receive what you write and your email address.
The free heat-risk self-check
The self-check runs entirely in your browser. Your answers are never sent to us or anyone else, and are not stored after you leave the page. Your result (heat-risk level and score) is sent only if you use the optional email opt-in below. Under the result you can optionally leave your work email and tick a box to hear from us about the result and receive occasional heat-preparedness tips. Only then do we receive: your email address, your consent (including the marketing opt-in), the site's heat-risk level and score, and the website name. We never receive your answers. The form sends this to our central intake, where it is stored in a Google Sheet in the Google Workspace account used by Humanity Solutions (trade name Foresight Transitions). Google is our processor (EU–US Data Privacy Framework). Humanity Solutions (KvK 71110178) is the single controller for this site and its sister sites (Sumnetics, Summanity, Summanitism, Humanity Games, Respectful Migration, Restructuring Supply Chains, High Ground Acquisitions, Improve Water Governance, Improving Citizen Participation, Investing in Africans, Aspiration Platform, Heat Protection Solutions, Water Protection Club, Improving Online Public Services, Bankruptcy Bargains, Data Exchange Platform). Messages from all sites are kept in one inbox and are used only to reply to you or, if you opted in, to send you updates. Legal basis: your consent (Article 6(1)(a) GDPR); you can withdraw it any time via the unsubscribe link or connectwithus@humanitysolutions.net. We keep it until you unsubscribe, then delete it within one month.
The Heat-Risk Readiness Report (for businesses, not yet on sale)
The report is sold to businesses only. When it goes on sale, payment is handled by Stripe. We process the buyer's name and business email, company name, billing address, VAT number, the questionnaire answers and the generated report, to deliver the report and to meet tax and bookkeeping duties (Article 6(1)(b) and 6(1)(c) GDPR). The answers describe the site, not individuals; please don't enter names or health details. The report is generated on our own server (a Hostinger VPS in the EU) and the download link is sent by an email delivery service. Retention: answers and the report for 12 months, then deleted automatically; invoices for 7 years as Dutch tax law requires (kept in Stripe); technical logs for up to 90 days. Stripe and the email delivery service may process data outside the EU under the EU standard contractual clauses or the EU-US Data Privacy Framework. This section will name the email delivery service before launch.
Why we use it, and on what legal basis
We use your details only to reply to you, set up a heat-risk conversation and, if you want one, prepare a proposal. The legal basis is taking steps at your request before entering into a contract (Article 6(1)(b) GDPR). For general questions that are not about an assignment, the basis is our legitimate interest in answering you (Article 6(1)(f) GDPR). We do not use your details for newsletters or marketing, and we do not sell them. For vendors, we use your details to assess whether an introduction could fit and, if so, to agree terms with you.
Who processes it for us
- Google (Google Workspace/Google LLC): hosts the mailbox connectwithus@humanitysolutions.net, where your email arrives, and stores the data from the self-check email opt-in (central intake).
- Hostinger: hosts this website. Like most web servers, it keeps technical logs (such as IP address, browser type, time and page requested) to run and secure the site.
Transfers outside the EU
Google is a US company, so email data may be processed in the United States. Where that happens, the transfer relies on the EU-US Data Privacy Framework, under which Google LLC is certified, or on the European Commission’s standard contractual clauses in Google’s data processing terms.
How long we keep it
Inquiries are deleted 12 months after our last contact unless they lead to an assignment. In that case we keep what tax and bookkeeping law requires (7 years) and delete the rest 2 years after the assignment ends. Hosting logs are kept by Hostinger for a limited period to run and secure the site.
Introductions to vendors
We pass your details to a vendor only after you agree to that specific introduction. Once introduced, the vendor handles your data under its own privacy terms.
How we earn: referral fees
You pay Humanity Solutions for the Heat-Risk Readiness Report, or for work we quote in writing before it starts.
If you choose to buy from a vendor we introduced, that vendor may pay Humanity Solutions a referral fee. The fee is paid by the vendor and does not change the price you pay. This is how we handle it:
- We tell you before you decide whether a vendor we suggest pays us a referral fee.
- Where more than one suitable option exists, we show you at least two.
- Our assessment and advice do not depend on who pays us. You are free to buy from any vendor, including ones we did not introduce.
- Referral terms with vendors are agreed in writing before any introduction.
Your rights
You can ask us for access to your data, to correct or delete it, to restrict or object to its use, and to receive it in a portable format. Email connectwithus@humanitysolutions.net. We reply within one month. You also have the right to complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens.
We do not use automated decision-making or profiling.